Alexa Responding But Not Playing Music (Quick Fixed)

Many Alexa users are facing different issues these days including situations where they won’t play Spotify is that Alexa is responding but not playing music.

First, you have to Go to More > Settings > Music & Podcasts in the Alexa app Choose your music service, deactivate it, then re-add it finally.

I will give you the best tips that can work for you and will help you to listen to music with the help of Alexa once again.

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What Are the Ways to Fix Alexa if It Responds but Not Playing Music?

There can be many different reasons that can make Alexa stop playing music for you like:

You are having a poor internet connection
Your device needs a reset

Your Alexa is set on mute
There might be a problem with your account
There is an issue with Alexa’s settings

So, I’ll let you some common ways to fix the issue of Alexa responding but not playing music so that you can continue enjoying music in the future.

Check Your Internet Speed

Most of the time, slow network speeds stop Alexa from playing music so Try the following methods to improve internet speeds:

To clear up the Wi-Fi network congestion, disconnect unnecessary devices!

Set up your gadget on a high surface!
Positioning your connected gadgets away from metals, stoves, walls, etc will reduce interference!
Make use of your router’s 5 GHz channel!

Update Alexa app

Your Alexa app has to be working on the most recent firmware so it can perform at its best and could have missed an update even though Amazon automatically starts Alexa upgrades.

To upgrade your Alexa app, take the following actions:

Get the Alexa app!

Go to Settings, then click Settings!
Choose the ‘Device Options‘ option!
Check for Software Updates‘ should be chosen!

If there are any Alexa updates available, you will be asked to install them!
Simply accept the update, wait for it to be completed, and then test the music playback on your Alexa!

Check Your Amazon Account

If you have more than one Amazon account, you can be having this problem as a result of being logged into the incorrect account.

One system may only be connected per Amazon account so Verify which Amazon account is connected to your system.

Log out and re-log into the proper account if you aren’t currently logged into the right one After that, you may test playing music using Alexa.

Check Your Subscription

You can also check your subscription once and here is how you can do it:

Verify the status of your subscription!
Go to the Amazon website using your browser!
Register with your account!

At the top of the page, just under “Account & Lists”, click on your name!
Head over to Memberships & Subscriptions!

Check Your Device’s Settings

To guarantee you may play music, you must set up some settings on different Alexa devices:

Help Alexa become used to the sound of your voice Your findings will improve as you teach the tool to understand you more!
Use the voice options to instruct Alexa by checking the app’s settings as It will need your help in understanding the subtleties of your speech, so repeat words and phrases.
Turn off the app’s language filter under the “music and podcasts” area because Some music streaming services just won’t function if it’s on.

In the app’s settings, verify the time, date, and location of the device as They should correspond to the information that is true for your present location and other details.

Contact Support Team

If the above ways to fix your problem can not solve your problem then there can be some technical issue with your Alexa.

Don’t worry, just contact the customer support team and tell them about your problem and they will try their best to solve your issue.

Make Prime Your Default Source for Music

You can also try setting Prime as the default music provider by following these steps:

Get the Alexa app going!
On the screen’s upper left side, tap the hamburger icon (three dots)!

Select Settings!
Select Music!
Choose Default Services from the menu!

Decide on Amazon Music!

This technique works especially well if your Alexa app has many music players.

Frequently Asked Questions

Can Alexa play music that isn’t from Amazon?

Yes, it still can play music from various music streaming services, like Apple Music, Pandora, Deezer, Tidal, and TuneIn, to name a few.

Why Doesn’t Alexa Work on Every Device?

If music isn’t playing on many Alexa-enabled devices, it’s most likely because each one is linked to a different network. After all, Multiple wireless networks with various network names and passwords can be maintained by modern routers.

What happens if altering the voice command doesn’t fix the problem?

Consider contacting your Alexa device’s or music service’s customer support if Alexa still won’t play music.

Can switching to a different music service help fix the issue?

It could be worth it to test a different music provider to determine whether the problem is with the one you were using.

Conclusion

There is now no need to worry if your Alexa is responding but not playing music because resetting your device, checking the internet speed and device settings, and checking your Amazon accounts can solve your issue.

I hope you can easily solve your issue with these above-mentioned methods on your own and you will not get into a long problem and will need to contact the customer support team.

Also, let me know which way worked for you to solve your problem or if you contacted the customer support team.

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