Arlo Doorbell Not Recording (Try These 7 Fixes)
The amazing features of Arlo doorbells, like motion detection and video recording, are well renowned for giving homes a sense of security.
But Arlo doorbell not recording is one of the most frequent problems mentioned by Arlo doorbell users, leaving homes feeling exposed and endangered.
Ensure that the Wi-Fi network your Arlo Doorbell is linked to is reliable and robust. Ensure that your account has your doorbell added and that the Arlo app is up to date, and you are subscribed to a security plan.
Let me describe the common fixes for the issue of the Arlo doorbell not recording so that you can make your homes secure.
So, let’s get started!
Why Is My Arlo Doorbell Not Recording?
There can be many potential reasons that can cause your Arlo doorbell to stop doing any kind of recording for you, here are some of the common ones:
- You have an unstable Wi-Fi network
- You had not subscribed to the security plan
- You need to check the settings of Arlo
- There is an issue with the temperature
- The Arlo firmware needs an update
- There is an issue with the server of Arlo (rare)
- You need to contact the customer support team
How to Fix Arlo’s Doorbell Not Recording?
As I told you the most common problems that can happen with your Arlo doorbell, I’ll be explaining the easiest solutions to these problems as well, so let’s go.
Unstable Wi-Fi Network
To analyze and send movies to the cloud, the Arlo Doorbell needs a steady internet connection. Therefore, make sure your Arlo doorbell is linked to Wi-Fi and that your internet speed is enough since if it is, you won’t be able to record.
Solution:
- Run a speed test on your phone while connected to the same Wi-Fi network to verify your internet speed!
- Restart your router if the results are not satisfactory!
- Make sure there is a strong Wi-Fi signal around your doorbell as well!
- You would require a Wi-Fi extension if the Wi-Fi signals are not strong enough!
Not Subscribed to the Security Plan
The reason the Arlo doorbell typically doesn’t record is that the customers haven’t signed up for any Arlo subscription plans.
Therefore, confirm that your Arlo Secure membership plan is current.
Solution:
- Your smartphone’s Arlo app should be opened!
- Click “Settings” and then “Subscription”!
- “Subscribe Now” may be tapped.
- To purchase your chosen plan, make your selection and follow the on-screen directions.
Need to Check the Settings of Arlo
Arlo Doorbell immediately begins recording when it notices any motion.
Therefore, even if you purchase a security package, your Arlo Doorbell’s motion detection feature may be deactivated if it still doesn’t record.
Solution:
- On your phone, open the Arlo app, and then hit the “Mode” button at the bottom and you will now be able to see your camera’s many stored modes!
- Choose the editing mode, then hit the pencil icon!
- Choose the rule for which you wish to modify the motion detection parameters from the Rules section!
- To turn on motion detection, tick the box next to the “Motion is detected” option!
- Click “Done” to save the changes!
Issue With the Temperature
Maybe sometimes the device is placed where it faces overheating or overcooling or overheating, so make sure that it is facing normal temperatures.
Most Arlo doorbells have a typical working temperature range of -20 to 45 degrees Celsius. Your doorbell won’t work properly if the surrounding temperature is higher than that range.
Solution:
- If it’s too hot outside, I’d advise cooling down your doorbell before attempting it again!
- Click “Done” to save the changes!
The Arlo Firmware Needs an Update
Make sure your video doorbell is running the most recent firmware version.
You must upgrade your Arlo firmware to resolve the doorbell camera not recording issue.
Solution:
- Open your app’s “Settings” menu!
- Choose “Update Arlo Firmware”!
- When the update is finished, your doorbell will start recording once more!
There Is an Issue With the Server of Arlo (Rare)
Maybe there is a server issue at Arlo’s end rather than a problem with your equipment. Although it’s unlikely, it can happen.
Solution:
- Arlo has a specific server status page where notifications of such situations are shared!
- Only if there is downtime or a server fault on Arlo’s end you may wait, However, they usually find a solution right away!
- You can also keep a backup device with you for recording purposes in case of faulty actions of the server or device itself!
There Is a Technical Issue
There can be a technical or complicated issue with the Arlo device that can cause it to stop recording.
Solution:
- You can contact the customer support team for professional help!
Frequently Asked Questions
Is Arlo’s doorbell able to call two phones?
Yes, you may link the Arlo Video Doorbell to two or more phones. To enable other people to chat on their phones through the doorbell, you’ll need to make sure the app is loaded on your phone and activate a certain option inside the app.
The Arlo video doorbell records for how long?
Your Arlo cameras may be configured to record movies for any length between 10 and 120 seconds. Additionally, you may program your Arlo Ultra, Pro 3, Pro 3 Floodlight, Pro 2, Pro, and other cameras to continue recording for up to 300 seconds (5 minutes) after the motion stops.
Without WiFi, will the Arlo doorbell function?
The connection to your base station, not your WiFi, is what the Arlo cameras, doorbell, and chime depend on, thus everything will function as long as the base does.
Conclusion
I hope now you know very well why you were facing the problem of Arlo’s doorbell not recording.
You can easily solve this issue by checking your Wi-Fi network, subscribing to the security program, checking temperature, and updating, or if none of the issues work for you, you can contact the customer support team.
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