Nest Doorbell Green Light on but Not Working (Quick Fixed)

Now you can check who is at your front door by using the Nest doorbell, a nice small smart doorbell.

But if there is a green light and you cannot connect to your Nest doorbell,  surely want to know why the Nest doorbell green light is on but not working.

The previous owner is still linked to it, the chime isn’t installed, or your house doesn’t supply enough power, Your Nest Hello has a green light.

So, I’ll tell you some easy fixes to this problem that will surely help you out with your Nest doorbell.

Let’s get started!

Why My Nest Doorbell Has the Green Light on but Not Working?

Let me tell you some of the common reasons why your Nest doorbell has a green light and is not working:

• Your Nest doorbell is not installed properly
• It is connected to the previous owner’s device
• There is an issue with the chime connector
• The wires are not connected properly
• There is a technical issue with the Nest doorbell

Now let me give you easy solutions to all these problems of Nest doorbells so that they can display proper blue light instead of green light.

How to Fix the Nest Doorbell Showing Green Light and Not Working?

Here are some easy solutions to the most common problems that can cause the Nest doorbell to show the green light.

Your Nest Doorbell Is Not Installed Properly

Maybe while setting up the Nest doorbell, a mistake happened and the Nest doorbell was not installed properly.

Before moving towards any other fix, you must make sure that your Nest doorbell is installed properly.

Fix:

• Make sure you correctly completed the installation procedures by going over them again!
• Make sure all the connections are completed correctly and that the doorbell is firmly connected to the mounting plate!

The Next Doorbell Is Connected to the Previous Owner’s Device

The green light denotes that the Nest doorbell is operating properly, and the blue light shows that your Nest Hello is prepared to connect.

If you purchased a pre-installed Nest doorbell or it was included with your new home, the previous owner may have forgotten about the gadget.

Until they disconnect it, the Nest Hello remains linked to their account, because pairing mode cannot be activated, The camera functions as planned but you are unable to utilize it.

Fix:

• If the doorbell is already utilized, the first thing you should do is get in touch with the first owner!
• Give them instructions on how to delete the Nest doorbell from their account by opening the Nest app or Google Home app on their device.
• Google advises asking for a refund or exchanging the doorbell for a new one if contacting the previous owners isn’t a possibility.

Issue With the Chime Connector

The Nest doorbell must be installed together with the chime connector that is provided for proper working and without it, the device simply cannot operate.

The chime connector makes sure that your Nest doorbell receives continuous power and this is so because modern technology is extremely sensitive to even the smallest changes in power.

Without the Chime connection, you can activate the doorbell, but it will probably result in the problem of showing the green light but not working the Nest doorbell.

Fix:

You can follow the wiring instructions on the Nest or Google Home apps, but let’s quickly review:

• The old chime wires should be removed!
• The wires should be pushed into the proper terminals on the chime connection!
• The hook wires on the chime connection must be screwed into the chime’s terminals!
• The chime connection should be inserted inside the chime or fastened to the side!

The Wires Are Not Connected Properly

Power problems may result from improper doorbell wire installation and a green light could appear, but that doesn’t imply anything.

Simple screws are used to secure the cables in the Nest doorbell and as a result, over time, one of the two wires can come free.

Fix:

Here is a simple solution to this problem:

• You must turn off all of the power in your home before we proceed because if you don’t, the live wires can shock you!
• By cracking up your Nest doorbell, you can inspect the cables within!
• If one of the wires appears to be loose, remove the screw, align the wire properly, and then firmly screw the screw back in using a screwdriver!

There Is a Technical Issue With the Nest Doorbell

If none of the above-mentioned problems matches yours then there is the possibility that there is some kind of technical or complicated issue that only professionals can understand.

Fix:

In this case, just contact the customer support team of the Nest doorbell and the team of professionals will help you out with your problem.

Frequently Asked Questions

Conclusion

All the confusion is over now as now you know very well why the Nest doorbell green light is on but not working.

I am pretty sure that now you can easily solve this issue by checking the wiring, installing the Nest doorbell or chime, and contacting the previous owner of this Nest doorbell.

And if none of the above solutions work for you, you can then also contact the customer support team of the Nest doorbell and get help.

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