Nest Doorbell Is Offline but Wi-Fi Working (Quick Fixed)
Ease and home security are both excellent benefits of the Nest doorbell because it sends you videos of visitors and tells you when packages arrive.
But these services are useless if the gadget can’t stay connected to the internet.
The Nest doorbells are down due to a poor Wi-Fi signal and a lack of an Internet connection.
So, I’ll tell you some easy solutions to make the working of your Nest doorbell without any problem.
Why Won’t My Nest Doorbell Connect to WI-FI?
There can be many solid reasons that can stop your Nest doorbell to connect with your Wi-Fi network and some common reasons include:
- The device is not getting a proper power supply
- Your router or modem needs a reset
- There is a large gap between both devices
- There is an issue with the Wi-Fi network
- Your app needs an update
- There is a problem with the Nest server
So, I’ll explain these problems and their solutions in detail so you can easily use your Nest doorbell in the future.
What to Do if the Nest Doorbell Is Offline but Wi-Fi Is Working?
Here are some easy solutions to common problems that can arise with your Nest doorbell.
The device is not getting a proper power supply
A gadget cannot function if it does not receive proper and consistent power.
Make sure wires are correctly plugged in and don’t use lengthy extension cables if you have a Nest Hello gadget because they impact voltage.
Solution:
Here is the solution to this problem:
- Make sure that everything is connected!
- If you have a Nest Hello or a Nest doorbell, you should check the battery as well as the physical power connection.
Your router or modem needs a reset
Many of the problems with your Nest doorbell can be resolved when you reset the Nest doorbell.
So you can try resetting it if it shows you an offline status whether the Wi-Fi itself is connected.
Solution:
Here is how you can reset the modem:
- As long as the modem is hooked in, find the reset button location!
- Press and hold the button for a few seconds!
- When the modem glows, let go of the button, and the button will begin blinking!
- Wait for the green signal to appear on the internet now!
Here is how you can reset the router:
- Maintain the router’s power!
- On the router, look for the reset button!
- Press the button with the paper clip and keep it there for 30 seconds!
- Let go of the grip!
- Wait for your router to turn back on at this time.
There is a large gap between both devices
The issue could arise if the Nest doorbell is too far from the router’s coverage area.
To fix the issue, reduce the distance between the camera and your Wi-Fi router.
Solution:
- Find the ideal location via trial and error, then check to see if the issue has been resolved!
- To locate a location where your router is receiving strong signals, you can utilize online tools for testing internet speed!
There is an issue with the Wi-Fi network
There can be an issue with the Wi-Fi network that can cause your doorbell to get offline even when Wi-Fi is showing connected.
So here are some things to be ensured considering a proper Wi-Fi network as discussed below.
Solution:
- The Nest doorbell is more worried about the upload speeds as the Nest doorbell needs an upload speed of 1.2 Mbps at the very least!
- The Nest doorbell may be having trouble connecting to your Wi-Fi network where you installed it so by moving the present router or adding a Wi-Fi repeater, you can fix this issue!
Your app needs an update
The most challenging aspect of smart home technology is that each manufacturer has a different app that must be installed to link all of the devices together.
Although that seems confusing, you are not alone because Nest Hello utilizes the Nest app while Nest Doorbell uses the Google Home app.
Solution:
- Regardless of the software you use, you should make sure it is completely updated!
- Nest Doorbells make sure to keep themselves updated on their own and lack a manual update feature for users!
There is a problem with the Nest server
It happens very rarely, but your camera going offline might be due to Google’s server going down.
Solution:
- In this situation, taking a deep breath and waiting for the issue to be resolved is the best course of action!
- If security is your top priority while using smart home technology, you should vary the brands of the gadgets you use so that even if one brand’s server goes down, some of the other gadgets will still function!
Frequently Asked Questions
Can Wi-Fi-less cameras be hacked?
Yes, hackers may access your smartphone without Wi-Fi if they study the low-power electrical signals it generates, according to studies.
How can I reset the Wi-Fi on my doorbell?
Choose the device you want to reset the Wi-Fi on first. The device dashboard will now show up. To switch the Wi-Fi network, click on device health right away and then press on rejoin Wi-Fi.
Why, after ringing, is my Nest doorbell not responding?
Your Nest doorbell may go offline after ringing due to issues with the power supply, a poor Wi-Fi connection, or even environmental factors like high temperatures. Wi-Fi network problems, such as bandwidth and Wi-Fi range, are the most frequent culprits.
Conclusion
I hope now you can easily solve the issue of your Nest doorbell being offline but Wi-Fi working by checking the power supply, resetting the router or device, updating the app, or if none of the above works, you can contact the customer support team of Nest doorbell.
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