Ring Doorbell Not Ringing on Phone (6 Issues Fixed)

When a Ring Doorbell suddenly stops ringing on a phone as it should, then it’s a matter of frustration and worry, and to think what to do now?

You must first check that your device is linked to a WiFi network to repair Ring Doorbell on your phone not ringing. Following that, you would need to examine and modify a few settings on your smartphone.

Similarly in this article, I’ll tell you about all the possible problems that can cause the Ring doorbell is not ringing on any phone and also the possible solutions.

Why Is My Ring Doorbell Not Ringing on My Phone?

There can be many potential reasons for the doorbell not ringing on your phone and here are the most common ones:

• Your device is not connected to the internet
• The notifications of your devices are turned OFF
• The “do not disturb” mode is turned ON
• The volume of the phone is set to LOW
• There is a problem with the Ring app settings

So let’s fix the common problems that can cause your Ring doorbell of yours to not ring on your phone.

How to Solve the Issue of the Ring Doorbell Not Properly Ringing on the Phone?

Your Device Is Not Connected to the Internet

One of the most common errors everyone faces is failing to check if their phones are connected properly to WiFi because people believe that they are constantly fully connected to the network.

Yet there are specific circumstances and events when they sometimes lose connection so you might not be able to get notifications from the Ring Doorbell if your device is not linked to a WiFi network.

Solution:

Here is the simple solution to this problem:

• Go to the Ring App > Device Health > Signal Strength to accurately verify and view it!

And here is some simple information used to calculate RSSI readings:

• The critical range is between -66 to -90, which is likely to result in connectivity and operational issues!
• The ideal RSSI reading is -40 or below, which shows a great signal free of interference while -65 to -41 is fine and represents the average!

The Notifications of Your Device Are Turned Off

This is a common mistake that can happen in anyone’s device that you might mistakenly turn off the notifications of your phone.

Whether you have an Android or iPhone this can happen to you so make sure the notifications are not turned off.

Solution:

Here is the simple solution to this problem:

• Go to Settings > Notifications to accomplish this. From there, scroll until you find the Ring App and, if it’s off, set the notifications on!
• If you choose, you may switch it to status bars or app icon badges!

The “Do Not Disturb” Mode Is Turned On

The “do not disturb” mode is another function or option that may be switched on or off.

This unique capability is included so that you won’t receive any alerts or notifications when you’re relaxing or sleeping and you won’t receive any alerts from any app or service on your smartphone if this is enabled.

Solution: 

The solution to this is quite simple, as all you have to do is to turn off the do not disturb mode so that all the notifications can reach you in no time.

The Ring Doorbell Is Not Installed Properly

The doorbell could be unable to interact if it is not correctly installed properly by the professionals so it is very necessary to check its installation once.

Solution:

Here are simple steps that you can take:

• The Ring doorbell is mounted at least six-seven inches from the ground!
• Nothing is blocking its view towards the sky to check for this!

The Volume of the Phone Is Set to Low

For some people, the Ring doorbell doesn’t function or just sounds on their smartphone. 

So if this happens, this is because of the volume that is set very Low by the users of smartphones, maybe by mistake or purposely.

Solution:

Here is the simple solution to this problem:

• This may frequently be resolved by changing your phone’s volume settings!
• Positioning yourself close enough to hear the doorbell when it rings!

There Is a Problem With the Ring App Settings

Disabled settings in the Ring mobile app might also be the cause of your Ring doorbell’s poor functioning so make sure that the Ring app settings have no problem.

Solution:

• Open the Ring Doorbell app and go to Settings > Devices > Your Ring Doorbell to verify this!
• Ensure that Live View and Motion Detection are both turned on!

Here are the measures you can  take:

• Launch the Ring application and select “Settings.” from the application!
• Choose “general settings” and then there is a selection bar underneath it with the choices “tone,” “none,” and “Mechanical!”
• Choose “mechanical” in the drop-down menu, making sure to tick the box!
• Try closing and restarting the app to make sure the “Automatic Detection” option also is enabled if the app still fails to recognize a chime!

Frequently Asked Questions

Conclusion

Now, that you are aware of common problems and their solutions you can easily solve the issue by checking your internet connection, checking notifications, and settings, and also verifying that the do not disturb mode is not ON.

And if these solutions don’t solve your problem you can contact the customer support team and can ask for their help.

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