Ring Stick-up Camera Not Detecting Motion (Try These 7 Fixes)
One of the most used features for Ring doorbell customers is motion alerts captured by its camera. But, as a customer of Ring Doorbell, I was facing issues like Ring stick-up camera not detecting motion.
I researched a lot and finally found some quick fixes, and I know that you’re also here to find out the same. Check to see if your camera is networked before attempting to re-install the mobile app. Also, try resetting your camera.
In this article, just for you, I’ll tell you in detail about all the fixes that worked just right for me.
Why Is My Ring Stick-up Camera Not Detecting Motion?
Well, according to my research, there can be many possible reasons that can cause your Ring stick-up camera to stop detecting motion.
But for you, I’m listing here the most common ones:
- Your stick-up camera is not positioned correctly
- There is an issue with the Wi-Fi connection
- The “motion sensitivity” is set to low
- The “motion alerts” are not enabled
- Your camera needs a reset
- You need to update the app
- You need to contact customer support
How to Correct My Ring Stick-up Camera Not Detecting Motion?
So, as you are aware of the possible causes that may happen with your Ring camera, you must be curious about how to fix them, so here are their easy solutions.
Your stick-up camera is not positioned correctly
Your Ring stick-up camera won’t detect motion if it is positioned improperly or is facing a barrier.
To prevent certain obstacles and barriers from blocking the camera from picking up motion, you should move it in that manner.
Solution:
- Avoid placing your camera next to glass surfaces!
- Don’t place your camera next to some light source!
- Don’t place your camera next to some solid object!
There is an issue with the Wi-Fi connection
You must check and repair your Wi-Fi signals.
You won’t get any form of detection notification if your Wi-Fi connection is sluggish or unreliable.
Solution:
- By connecting a mobile device or laptop to your Wi-Fi network, you should verify the speed and make sure it is operating properly!
- Open your linked device’s web browser; if you are unable to do so, your Wi-Fi connection has to be addressed!
- You may utilize online Wi-Fi network tester programs to get a precise idea of your network’s performance!
- Also, try changing your router’s position!
- You can also try resetting your router!
The “motion sensitivity” is set to low
If your Ring camera’s sensitivity is too low, it can have trouble detecting motion.
Following the place where the camera is positioned, your Ring devices can adjust the sensitivity to an appropriate level.
Solution:
- Open the Ring app, then sign in with your credentials!
- On your app dashboard, click the Three-Lines icon on the left!
- Pick a Stick Up cam that is wired or wifi!
- Select the Motion Settings button!
- From here, you may change the sensitivity!
The “motion alerts” are not enabled
If you haven’t enabled motion detection notifications for your camera device, this problem can be the result.
All motions are detected by your camera, but it does not provide you with smart notifications.
When you install your camera, the motion alerts function can be immediately disabled.
Solution:
- Open the Ring app and sign in using your credentials!
- Select Motion Settings after clicking Devices!
- Make sure motion detection and motion alerts are turned on by tapping on Smart Notifications!
You need to reset the Ring camera
You may occasionally fix software faults or malfunctions that are causing motion detection problems by wiping the device clean.
A frequent phrase used to restore a device to its default settings or get rid of software issues is performing a factory reset.
Solution:
- Discover the orange reset button by removing the battery’s cover.
- For around 10 seconds, press and wait while holding this orange setup button.
- A light will briefly flash; when the light turns off, the reset is complete.
You need to update the app
Check if the Ring mobile app is compatible with the most recent version by looking at it.
Your camera may have issues like alerts not functioning, or not capturing motion if your app is using an older version.
Solution:
- Visit the Apple App Store or Google Play Store!
- Search for the Ring app by tapping the search box.
- A toggle with the title “Update” will be present if the Ring app needs to be updated.
You need to contact the customer support
If all the above solutions fail for you, then there is a problem that only professionals can understand.
Solution:
- You need to contact the customer support team of Ring Doorbell!
You can also watch this video.
Frequently asked questions
How can I fix motion detection problems with my Ring Stick Up Camera?
Check the camera’s positioning and make sure there are no physical obstacles before moving ahead. Make sure the motion sensitivity levels are suitable for your needs by adjusting them.
Do the surroundings have any potential impact on the motion detection of my Ring Stick Up Camera?
Yes, the performance of the camera’s motion detection system can be affected by external circumstances including harsh weather, direct sunshine, rain, or fog.
Could the motion detection issue be brought on by the placement or angle of the camera?
Absolutely. Missed motion detection may be the consequence of improper camera setup or angle. Verify that the camera is accurately pointed in the direction you want it to go, and if not, move it.
Conclusion
Now, there is no more confusion anymore, as I discussed all the possible solutions.
You just need to place the camera correctly, check the Wi-Fi, check motion sensitivity and motion alerts, update the app, and reset the camera.
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