Eufy Camera Not Connecting to Wi-Fi – Try These 5 Fixes
I was eager to put up the Eufy Security Camera I had bought. Even though I carefully followed the directions, nothing happened.
My study led me to the conclusion that several frequent problems might make it impossible for your Eufy security camera to connect to Wi-Fi, and that’s what I am going to share with you here.
Try placing the router closer, check network settings, check whether the phone is connected to the same network, or try resetting.
In this article, I’ll tell you the main reasons for the issue, and also the easiest solutions with you.
So, let’s go!
Why My Eufy Camera Is Not Connecting to the WI-FI?
First of all, before discussing the solutions, let me tell you that what are the main reasons of your Eufy camera not connecting to the Wi-Fi:
- There is an issue with “network settings”
- The Wi-Fi device is placed at a distance
- There is an issue with VPN
- Your phone is not connected to Wi-Fi
- Your device needs a reset
- There is some technical issue
How to Solve the Issue of the Eufy Camera Not Connecting to WI-FI?
As now we know why your Eufy camera is not connecting to Wi-Fi, it’s time to solve these issues, so let’s move towards the solutions.
There is an issue with “network settings”
There has to be an operational Wi-Fi network using the 2.4 GHz frequency band for you to connect your camera.
So before moving toward any other solution make sure to correct the “network settings”.
Solution:
- Turn off the 5 GHz option in the router’s admin site if your router simultaneously transmits at 2.4 and 5 GHz!
- Restart the camera after it has connected!
- You can also divide the frequencies into different organizations, each with its own SSID and password!
- On the router’s control panel, make sure MAC address filtering is disabled!
- Wi-Fi password and name should not exceed 31 characters, and make sure your Wi-Fi password is free of any unique characters!
- Make sure the Wi-Fi security encryption is set to “WPA/WPA2”!
The Wi-Fi device is placed at a distance
You should make sure the camera is situated within the range of your network if your Eufy camera is having trouble connecting to the Wi-Fi.
It’s normal for the network connection to fail while joining from a great distance.
Solution:
- You should bring your camera inside the home where your router can be reached!
- You can move the router near your Eufy camera if you are unable to remove the camera.
- Then, to see if the issue has been resolved, try to connect it to your home Wi-Fi network!
There is an issue with VPN
Your IP address on your home network is concealed by a virtual private network and ad protection software.
When one of them is active, your mobile device is practically connected to a different network.
Solution:
- To re-establish your network connection, please reset your device and switch off the VPN!
- Connect the camera and your Wi-Fi network after your device has powered on and started up!
- Make sure your router is not configured to prevent new devices or to be on a firewall!
Your phone is not connected to Wi-Fi
if your phone is not connected to Wi-Fi, then there are possibilities that the Eufy camera won’t connect with Wi-Fi.
Solution:
- Checking sure your router and camera are turned on is the most basic yet crucial thing you should do!
- The mobile phone you are using to set up the camera should also be linked to your Wi-Fi network!
Your device needs a reset
When the camera is factory reset, all of its settings and data are erased, and the default firmware is reinstated.
Any faulty firmware files that would prevent it from correctly connecting to your network are removed by doing this.
The “resetting and reconnecting” procedure is only used as a last resort after all other options have failed.
Solution:
To reset the Eufy camera follow the following steps:
- Check that the camera is powered by plugging it into an electrical outlet or charging the battery!
- For 10 to 15 seconds, hold the Sync button down!
- Release the Sync button when two beeps have been heard!
- Reset and restart the camera!
There is a technical issue
After trying the aforementioned advice, if you’re still having trouble connecting the camera to the internet. For assistance, try contacting Eufy customer service.
Solution:
When dealing with broken gadgets that won’t connect, help is useful.
By contacting customer support, your issue can be solved.
Frequently Asked Question
What should I do if the camera still won’t connect even after entering the right Wi-Fi password?
Reset the camera, check if the Wi-Fi network is operational, then try the setup procedure once more.
How can my Eufy camera be reset?
Typically, to reset the camera, you must push and hold the reset button for 10 seconds or so while waiting for the status light to flash.
Is it feasible that the firmware of the camera is the root of the problem?
Yes, occasionally connectivity issues are caused by outdated or damaged firmware. Verify if there are any firmware upgrades available.
Are there any restrictions on the distance between the camera and the Wi-Fi router?
Yes, it is advised to keep the camera and router at a reasonable distance (often no more than 100 feet) for optimum performance.
Conclusion
Sometimes, smart gadgets can show some problems, but with correct guidance, you can solve the issue easily, like you can solve the issue of the Eufy camera not connecting to Wi-Fi.
Try checking network settings, changing the placement of the Wi-Fi router, checking VPN, and if not try resetting.
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